Shipping policy
At AlignaSleep, we strive to provide fast and reliable shipping for every order. Below is an overview of our shipping process to ensure you have a seamless experience.
Processing Time
Orders are typically processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a notification when your order has shipped, including tracking information.
Shipping Rates & Delivery Times
We offer the following shipping options within the United States:
Standard Shipping: Delivery within 5-7 business days.
Free Shipping: Orders over $75 qualify for free standard shipping.
Note: Delivery times may vary depending on your location and carrier availability.
International Shipping
We currently do not ship to international locations.
Shipping Address
Please ensure your shipping address is accurate and complete at the time of purchase. We are not responsible for packages lost or delayed due to incorrect or incomplete addresses.
Missing or Damaged Items
If your order arrives damaged or items are missing, please contact us within 7 days of delivery. Include your order number and photos of the damaged package/items for a prompt resolution.
Delays
Occasionally, shipping delays may occur due to high order volume, weather conditions, or carrier disruptions. We appreciate your patience and will do our best to resolve any issues.
For further assistance, please contact us at info@alignasleep.com. We’re here to help!